How can we help you?
Where is my order?
As soon as our logistics department processes your order, you will receive an email with the tracking information you can use to track your order.
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When will I receive my order?
Standard transit times are as follows:
GERMANY – AUSTRIA – BELGIUM – THE NETHERLANDS: 4 working days
FRANCE: 3 working days
SPAIN: 5 working days
ITALY: 2 working days
Unless otherwise specified, delivery to your country will take 5 working days.
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Where do you deliver?
You can order on Boutique from all over the EU and Switzerland.
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What payment methods do you accept?
You can pay by credit card. We do not accept other payment methods.
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I’m not able to pay / I’m having problems paying
Payment can only be made by credit card. If you are having problems paying, please contact your service provider or try a different credit card.
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I haven’t received my order / I only received part of my order
If your order was not delivered or only partially delivered, please email us at boutique@geomagworld.com and make sure to include all your details and the full details of your order.
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